Hello, I would suggest you to update software again using the web browser. Just need to pick up the right software.

@Smc1978 Did you try to reset the device using pin? Or even still powering off, try to change the charger.

@TP-Link Dear, Disabling mesh technology to a specific device (eg, my mobile) doesn´t change anything. Device still roaming between bands (5.0 to 2.4 ghz) and also moved by Decos. Now, about create a...

Just a doubt, are you using guest network? Seems that deco can't found some mac addresses in the arp table. Is this devices connected? Or they are dropping all the time?

It looks like some devices that can't support fast roaming have this problem. I suggest you, enable only 2.4 Ghz, connect devices which has this problem and in the Deco App, select this devices to do...

Since February, no more reply from TP-Link. I'm having same issue with my Deco M5. After few distance of the router, Decos are pushing back the devices to 2.4 Ghz instead keep them in 5.0 Ghz. When I...