@Red_Nation if you have an FTTP connection and a standard ethernet cable between the "box in the wall" and the Sky router you might be able to remove it completely and just plug the Deco straight...

@Red_Nation is the Deco part of the broadband package that Sky provided or is it your own network equipment? My first thought would be that if it's very close to your new Sky router you'll need to...

@wizzard1 no worries, hope you get it sorted!

@wizzard1 you'll need to open a browser and go to the IP address for your router, usually 192.168.68.1 for TP-Link products but if not you can open a cmd window in Windows and type "ipconfig" and...

@wizzard1 if the Deco can't connect to the app then I can't see a way you would be able to reset it remotely. I would suggest a smart plug as a workaround but the lack of internet would probably...

@StaneB if you want to revert to a previous version you'll need to open a browser on a PC and navigate to http://192.168.68.1/ then sign into the Deco and go to: Advanced > System > Firmware Upgrade...