Thanks for the advice - I upgraded both the controller and router, and my issue has resolved itself. Appreciate all your help!

Thanks for the help, Mr. S. I know that on our system, SIP ALG must be off. I've verified that the box is not checked in the controller. We were using a Cisco series (RV325), and it worked fine. This...

We have an ER8411 router, which the controller manages. We have an exclusively TP-LINK network, including several jetstream switches, access points, the ER8411 and the controller. The port forwarding...

Hi everybody: I just installed our controller system, and we're having some issues with remote XSTIM extensions on our phone system. Here's what's happening: 1. Calls made from the extension to...