Hello @SharkLatan , @Alohomora , The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

Hello @FroZiXee , Thank you for posting on the TP-Link community. We appreciate all your feedback and feature requests here. Could you tell me why you're adding Shadowsocks VPN Client instead of...

Hello@Alohomora , I understand your frustration. I also hope to get you a solution as soon as possible. You've previously reported unstable connections with some wireless devices. Can I check if the...

Hello @SharkLatan , Thanks for your detailed reply. I want to confirm if your topology is as follows: Before the firmware update, ISP GPON (bridge mode) --- AX53 (PPPOE) After the firmware update,...

Helllo @ZakCT , Could you provide more details about your router? Is the VPN data transmission anomaly caused by a firmware update? What VPN is it? Do you have any screenshots of the related error...

Hello @JuneLJ , Is the router back up and running? If not, please provide more details. We would recommend that you contact the engineer directly via a ticket. I'll also pass your information along...