Hello @Christine91251 , Welcome to our community. Let's go through some troubleshooting steps based on your situation: Step 1: Make sure the extender's default Wi-Fi is visible • Reset the extender...

Hello @Lobin , Thanks for sharing your test results. To help you efficiently, I've forwarded your case to the TP-Link support engineers, who will reach out to you using your registered email address...

Hello @Buckyzas97 , Thanks for sharing the test results. Yes, the relevant technical departments have preliminarily identified the cause of this anomaly. A firmware update to fix it will likely be...

Hello @ashish7adlakha , Thank you for your reply. Our previous recommendation—to configure the BE400 to Wireless Router mode and enable EasyMesh—was intended as a temporary workaround. The relevant...

Hello @MrSimon , The RE715X is capable of operating only as EasyMesh Satellites, not as EasyMesh Controllers. This is an important distinction: in a standard EasyMesh network, all satellite nodes...

Hello @JoyB , Thank you for sharing your latest test results. However, given that your case has already been escalated to the engineering team, we strongly recommend that you share these results...