@mrtim During the set up it will ask you to choose which WiFi network to connect to and it should give you the option to use your saved network

@SayeemAhmed I agree they need to fix there firmware asap. I am still trying to get them to fix it but I have a feeling its a decision above the level of forum support/engineers. I suggest you make a...

@ricardonadao I believe the warranty is for 3 years so yes you should file the warranty claim.

@Nissesjoman Thanks for reaching out. I understand that you've just set up your Deco Mesh system in Router mode and connected your Synology NAS (via Ethernet cable) to the main Deco unit, but the NAS...

@JasmineKurb If you haven't already done so could you please refer to this link to submit the Deco APP log. How to submit Deco APP log Thank you

@SimonGA While you wait for David to get back to you If you haven't already done so could you please refer to this link to submit the Deco APP log and also include the inaccessible BBC sites in the...