@MAC750 For method 1 can you please provide a screenshot of the error your getting? Thanks

@Alexandre. The answer came from the tp-link knowledge data base I will have it corrected. According to this link https://www.tp-link.com/us/deco-mesh-wifi/product-family/deco-be65-poe/#overview The...

@Beefy80 This sounds like an issue with the app not being able to save your settings when accepting the agreement. Please try the following troubleshooting steps: 1. After opening the Deco app, wait...

@Alexandre. According to our knowledge base, the Deco BE65-PoE is equipped with 2 x 2.5GE (2.5 Gigabit Ethernet) ports. While the marketing materials may reference "5Gbps" to describe the combined...

@2Ronald This is the download link for the beta version of the deco app that has the heatmap option http://test-download.tplinkcloud.com/app/deco_dist_3.10.104_20260313031006_1773627078952.apk You...

@jmytan1 Call your ISP and see if they are using CGNAT, if they are let them know your deco only supports public IPv4 and have them switch you over to that and then see if the problems go away or not.