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Deco
2026-04-19 23:17:06
@ShujaK Is the Etisalat modem also a WiFi router? If so try putting it in bridge mode 1st they try to set up the deco
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Deco
2026-04-19 21:32:19
@Sledge73 Warranty policies typically vary by product line, region, and purchase location, so I'd recommend checking the warranty information on the official TP-Link website or the documentation that...
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Forums/
Deco
2026-04-19 20:20:01
@Sledge73 it still might be under warranty do you know where you bought it and the date of purchase?
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Deco
2026-04-19 19:30:54
@28Oscar_30 You could try to reset one of the units that went offline by pressing the button on the bottom of the unit for 1 second and then seeing if you can add it back using the app. If it works...
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2026-04-19 19:24:12
@Zpmrk Sorry for the confusion i swore you were hooking up all your deco's via Ethernet backhaul @Adam-ITComms is correct about the WiFi speed
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Deco
2026-04-19 19:22:07
@Darshan_S See if the steps in this post helps https://community.tp-link.com/en/home/forum/topic/656154 If not please get back to us thanks.
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