@Jonathan-D Great to hear, as former IT I appreciate that that was step 1 haha When a device is connected to the guest network, does it get an IP address? Also, have you tried turning off the portal...

@Florian-T It seems like the switch is crashing. When did this issue start? Were there any changes to the network or new systems installed around that time (example being an NVR or security camera...

@fabio_brandao1 How are your dual WANs connected? If one of them has latency issues you wish to avoid, why not configure your WANs in Link Backup mode? That way, the more reliable WAN will be your...

@Jonathan-D Have you tried with multiple different devices on the Guest Network to check if it's just the customer's device or if it's across all devices? Also, I do see the uptime across your...

@ZoloNN With regards to request 1, I can confirm that this is not yet implemented in the Omada Controller. As this is a great suggestion, I encourage you to make a post in our Requests and...

@donj001 With regards to 6in4 tunneling specifically, unfortunately the devices do not support this just yet. I advise you to make a new post in our Requests and Suggestions module, as that module is...