Forums/
Cameras
2026-02-17 22:34:58
@VolkerS The specifications page does provide a limit of 3 Main Streams and 3 Sub-Streams for simultaneous live view. Assuming this has not been reached, were there any changes on the network prior?...
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Forums/
Cameras
2026-02-17 19:30:58
@VolkerS So you're unable to view the live stream through the VIGI App on your phone, correct? If you log into the VIGI cloud, are you able to view the livestream from a computer? VIGI VMS
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Forums/
Controllers
2026-02-17 19:29:37
@jra11500 I see, what NTP server were you trying to use before configuring the NAS as the time server? It's strange that the issue does not show up when using a local server.
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Forums/
Video Recorders
2026-02-17 18:10:53
@PriyankP Can you remove and re-add the device to your app by scanning the QR code on the NVR itself? If doing this while your phone is on the same LAN as the NVR, you should be able to add the NVR...
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Forums/
Controllers
2026-02-17 17:57:27
@jra11500 What firmware version are you running for the switches? Also, just to isolate the issue, if you remove the NTP server from the controller, do the switches show online again?
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Forums/
Gateways
2026-02-17 17:48:46
@bhokaal We can't guarantee that the unmanaged desktop switch will pass the VLAN tag downward; in fact in some cases it strips the tag entirely. That being said, you should be able to set a port on...
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