@VolkerS Can you ping the camera from the device you're trying to view from? Are you managing the camera through the online VMS?

@AquilaTech The newest version service manager should look like this If the VMS is running, there should be an application in your icon tray at the bottom that pulls up a window like this. There, you...

@Honkman Just a quick update on this issue, it seems they fixed the issue in the new controller version, V6.2, which is currently in pre-release. Check it out if you have some time!...

@AquilaTech Can you double check that the VMS service is actually running? Opening the VIGI VMS Service Manager, the Basic Service should be toggled ON under Status.

@Zhmak How are your internet providers set up? What is your link backup setup for the device? Do you have the device plugged into a UPS or battery backup? When did this issue begin? Were there any...

@muzicman0 Rogue AP Detection is now called Interference Detection, and located in Network Tools. For any other features you're looking for in V6, check out the FAQ here: What changes are there in...