@Papineni Hi, Could you please clarify a bit more about what you’re experiencing? Is the camera completely powering off every 5 minutes, or Is it automatically restarting (rebooting) every few...

@Btman94o Hello, It is generally not recommended to use an extension cable to power the camera, as this may affect its performance. Please consider the following points: 1. The material and length of...

@MatthewOs Hello, Welcome to TP-Link community. Events judged as invalid are filtered out by AI to avoid unnecessary recordings and alerts, the camera still performs the detection process before the...

@1977mermaid Hi， For your situation, please refer to this article to reset your camera: How to Factory Reset Your Tapo Camera: Two Methods Then please configure it on the Tapo APP:How to Set Up Your...

@Manolis1971 Hello, Welcome to TP-Link community. If the camera does not respond to reset: 1. Power off the camera, move the camera closer to the router, then power it back on. 2. Wait for about 10...

@Griphen Hi, We understand your concern. Under normal conditions, a camera connected via Ethernet will not be affected by Wi‑Fi interference, and if 24/7 recording to SD card is enabled, it should...