Tapo Smart Camera Forums - TP-Link Community

Summer Sales Event: Unbeatable Deals Await!

Hey TP-Link Community! As summer heats up, so do the savings and opportunities for our community. We are excited to announce the official Summer Sales Event, featuring exclusive offers across all of o

By

Wayne-TP

2Helpful

1223Views

0Replies

TroubleshootingWhat to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

This Article Applies To All Tapo battery-powered cameras or doorbells Description The battery level of the Tapo battery-powered camera/doorbell drops very quick, for example, the power consumption exc

Motion DetectionBattery

By

Wayne-TP

2Helpful

5848Views

0Replies

Tapo tc71

Hi, How can I check if the Wi-Fi (and therefore the camera) was turned off during the day? I suspect a break-in, but my camera (tapo tc71) doesn’t have an SD card, so it didn’t record anything. How ca

By O_lz · Latest post 14 minutes ago by Solla-topee

0Helpful

364Views

4Replies

C310 stopped connecting to Deco Mesh WiFi network.

Magically, a Tapo C310 I have just stopped connecting to my mesh network. This camera had been connected to this very same network for nearly two years. I have tried EVERYTHING to get this camera conn

By jeffphillips307 · Latest post 19 minutes ago by Solla-topee

0Helpful

72Views

3Replies

Tapo c200c camera detection stuck in an area not included in patrol mode marks

I have 3 tapo units in my house model c200c. This one device installed in my porch was intended enabled motion tracking, motion detection, human detection. I have installed it in a corner of my house

Activity ZonePatrol ModeMotion Detection

By GMRoble

0Helpful

8Views

0Replies

SolutionImprove Connectivity & Battery Life for Tapo Battery Cam/Doorbell Linked to Sky Router

This Article Applies To Tapo D210/TD21 Tapo D225/D235/TD25 Tapo C410 V1.0/V1.20 Tapo C425 V1.20 Router: Sky router Description A recent discovery found that when the listed Tapo battery camera or door

Device Connectivity

By

Wayne-TP · Latest post an hour ago by Wayne-TP

2Helpful

297Views

4Replies

C200 can not display live view and playback in SD card

My live view freeze at 12:07 9/9 and won't update since then Playback from SD card show recent activity but can not load with message of Unstable network The network speed is completely fine (-30 Rssi

By Jake69 · Latest post an hour ago by Jake69

0Helpful

30Views

1Replies

Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality

Dear Tapo Support Team, I have recently purchased the Tapo C220 security camera. I am facing the following issues with the device: 1. Auto Day/Night Vision Switch Not Working – The camera does not aut

Night Mode

By AVNISH · Latest post an hour ago by Solla-topee

0Helpful

263Views

10Replies

Tapo C500 Camera Getting Offline Frequently

Recently I bought a few home CCTV cameras including C200 and C500. Before mounting them to desired places I have placed them in a common place side by side to test them for a few days. The C500 camera

OfflineFirmwareDevice Connectivity

By NiladriSR · Latest post an hour ago by Solla-topee

52Helpful

18326Views

90Replies

Remove Access to Shared Camera

Hi Community, I want to remove the Accounts I have shared my Camera with. However, after following the necessary steps I hit a wall as the last step says to hit "Delete" but I can't see a delete optio

Device SharingTapo App Related

By Joker_1660 · Latest post 5 hours ago by Joker_1660

2Helpful

666Views

6Replies