Tapo Robot Vacuum Forums - Smart Home Community

TroubleshootingTroubleshooting: Tapo Robot Vacuum Not Emptying When Connected To Dock

This Article Applies To Tapo RV10 Plus Tapo RV20 Plus Tapo RV20 Mop Plus Tapo RV30 Plus Tapo RV30C Plus Phenomenon Description Models of robot vacuums that come with an auto-empty dock, support auto-e

Auto EmptyCleaning Performance

By

Wayne-TP · Latest post 2025-10-05 11:14:28 by FedeRcc

11Helpful

6308Views

11Replies

TroubleshootingWhat to do if Tapo robot vacuum unable to charge?

This article provides useful suggestions and troubleshooting guidance for the issue of Tapo Robot Vacuum being unable to charge. If you're experiencing a similar problem with your robotic vacuum, chec

ChargingOfficialHighlighted Thread

By

Wayne-TP · Latest post 2025-09-15 10:16:22 by ClaudPorcellana

5Helpful

7419Views

13Replies

Virtual walls and no go zones

All of my virtual walls and no go zones are extremely hard to edit as in charge or delete and also keep changing place depending on the device I am trying to use the app on. Further more the vacuum is

Tapo App RelatedConfigurationMap

By Kaiman1821 · Latest post 5 hours ago by Kaiman1821

0Helpful

23Views

2Replies

Mapping

Hi, I am disabled and am not in a position to map all of my rooms in one go. Is there any way I can map individual rooms and then merge them. With my previous hoover all I did was to send it to a room

Map

By Bob54 · Latest post 9 hours ago by Wayne-TP

0Helpful

22Views

1Replies

How to share the Robot Vac RV50 Omni Pro

How do I share access to the robot vacuum cleaner with my partner

Remote Control

By Edenhome · Latest post 11 hours ago by Wayne-TP

0Helpful

28Views

1Replies

Model: Tapo RV20 Max not dispensing water

I have a Tapo RV20 Max robot vacuum, and the water tank is not dispensing water. I have already followed all the recommended troubleshooting steps available online, but the issue is still not resolved

WATER

By ahmad2591988 · Latest post Yesterday by Wayne-TP

0Helpful

38Views

1Replies

Robovac keeps changing the maps. You

The mapping keeps stuffing up. I will change the map back but the very next time it is used it sits the map up again

Map

By Frustratedrobov · Latest post Yesterday by Wayne-TP

0Helpful

42Views

1Replies

Robo vac missing corners

I love my new RV30 Max Plus, which we've named Vicky (the vacuum). She does a great job of vacuuming and mopping the floors, (when she wasn't trying to climb up the Christmas tree 😂🎄). However, she

By Mikie_TapoFan · Latest post Yesterday by Wayne-TP

0Helpful

40Views

1Replies

Misleading information about “Tapo cleaning agents” for RV30 mop mode – 2.5 years later

Dear Tapo team, I am writing as the owner of a Tapo RV30 robot vacuum (purchased in 2023) to raise a formal complaint about the way “Tapo cleaning agents” have been described and communicated for use

By pauley123

0Helpful

39Views

0Replies

Tapo RV30 Max Plus not vacuuming carpet

I have the Tapo RV30 Max Plus. I couldn't find the hardware version but the firmware has been updated as per today 17 January 2026. Issue: The vacuum does not vacuum my black and white carpet, despite

Carpet CleaningCleaning PerformanceVacuum Error PromptTapo App Related

By daanos · Latest post Friday by daanos

0Helpful

116Views

3Replies

Mapping

Unable to stop editing Map! Action paused for battery, but battery is full. unable to do full house clean as network is unstable - not true. unable to soft or factory reset with button combination. bi

By RhysW · Latest post a week ago by Wayne-TP

0Helpful

63Views

1Replies

Shortcuts are not saving the preset correctly

Long time reader, first time poster.. and as per the subject I cannot set up any Shortcuts within the Tapo app as they are not saving correctly. Steps to recreate; Add Shortcut > Add Action > Control

Tapo App RelatedAutomation TricksSmart ActionsGoogle Home

By vincenzo_lukei · Latest post a week ago by Wayne-TP

0Helpful

99Views

1Replies