Tapo Smart Hub Forums - Smart Home Community

Knowledge Base[Guide] How to Store Tapo Camera or Doorbell's Videos to a Tapo Smart Hub

If you're looking for an easy way to store videos from multiple cameras and are concerned about losing footage due to theft of the camera's SD card, the new feature of the Tapo Hub might be a great so

InstallationOfficial

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Wayne-TP · Latest post 2 weeks ago by Wayne-TP

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SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

Hub Video Storage

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Wayne-TP · Latest post Thursday by pietras

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H200 connection problem

Hello, I have used H200 for 6 months on Ethernet without any problem (mostly for sensors) . For some time hub has disconnected from app (cloud) and i when i what to add it again it can not find it. Ma

Tapo App RelatedDevice Connectivity

By Loza1002 · Latest post an hour ago by Loza1002

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8Views

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H500 Multiple failed update

Hello All My H500 currently on firmware 1.1.2 Build 20250409 and the apps notify my there is an update available for 1.3.4 Build 20250916. Everytime I update it the system mention 'Successfully Update

Updates

By shaiful_yazid · Latest post Yesterday by shaiful_yazid

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150Views

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I only receive notifications if I unlock my phone

Good morning, I've done several tests and settings and have come to the conclusion that the Tapo app isn't working properly. Basically, when the t100 sensor detects motion, it sends a notification, bu

Tapo App RelatedNotification

By zebrone · Latest post Yesterday by Wayne-TP

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421Views

13Replies

Can’t configure “On” and “Off” buttons on my TV

When I tap the option to edit the disabled buttons, it doesn’t let me configure the “On” and “Off” buttons.

By danyrd

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15Views

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Tapo's system is unusable without full multi-account access to recordings

Hello, I'm really frustrated with the current limitation in the Tapo system. When I share my Tapo cameras and H200 hub with family members, they can only view the live stream but cannot access any rec

By Davrun · Latest post Yesterday by Davrun

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63Views

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TAPO TC82 V1 and V2

I have TAPO PC82 V1 and V2 devices I want to know if V1 and V2 are compatible with H500 HUB

By tiomiguel · Latest post Thursday by tiomiguel

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59Views

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Tapo H500 issues

Hi, I have recently brought the Tapo H500 home base and I have three (3) compatible cameras. The cameras are as follows Model C210 version 2.0 Firmware 1.4.8 Model C120 Version 1.0 Firmware 1.4.1 Mode

By Packers50 · Latest post Wednesday by Wayne-TP

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85Views

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Live Stream Paused

I have 3 x C225 and 1 x C520 cameras connected to my H500. I keep getting this message on all 4 cameras on the HDMI output of the H500: Live Stream Paused. Battery-powered cameras only start mirroring

Device Connectivity

By Dave665 · Latest post Tuesday by Canuck29

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436Views

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