@AnotherTAPOguy 

Could you please double-check the color of the Hub’s LED indicator when the problem occurs? Is it a solid red or a solid orange light?

For your reference, here are the states indicated by the different LED colors on Tapo H200:

1. Solid Red: Starting Up
2. Solid Orange: Connected to the router
3. Solid Green: Connected to the cloud

Usually, your case is most likely a solid orange light—which means the hub is still connected to your router but has lost its connection to the cloud server. In this state, you can only view and manage the Hub and its connected cameras while on the same local network; remote control won’t work. For the remote control failure issue, refer to case 2 suggestions here: Cannot use the Tapo/Kasa app to control my smart devices

AnotherTAPOguy wrote

Hi  @Wayne-TP 

Today it happened again and it is blinking red light. 

 

I've never seen orange light when it happened , it's always red. 

 

What does that mean? 

 

And when it happens, I cannot access the hub or camera in the app. When I tap on it, it says it's offline and shows the troubleshooting message. 

 

Thanks

  @AnotherTAPOguy 

Blinking red quickly means the hub is resetting. Was it flashing red this whole time, or was it a solid red light before and only started flashing now?

If it was also blinking red previously, it's really weird that you can restore the connection just by rebooting the hub. Did you reconfigure the hub this time?

Please make sure you're using the original power adapter, and don't use any extension cable.