Tapo Smart Hub Forums - Smart Home Community

Knowledge Base[Guide] How to Store Tapo Camera or Doorbell's Videos to a Tapo Smart Hub

If you're looking for an easy way to store videos from multiple cameras and are concerned about losing footage due to theft of the camera's SD card, the new feature of the Tapo Hub might be a great so

InstallationOfficial

By

Wayne-TP · Latest post 3 hours ago by Intecofreds

3Helpful

2768Views

8Replies

New ArrivalTapo H500 Smart HomeBase: 16GB+16TB Expandable Local Storage • Face Recognition • Matter • HDMI

Tapo H500 Smart Home Base All-in-One Security Solution [16GB+16TB] Expandable Local Storage, No Monthly Fees Enhanced AI Detection: Face recognition, Person Detection, Pet Detection, Vehicle Detection

What’s NewMatter

By

Wayne-TP · Latest post Thursday by Spb67

35Helpful

16814Views

73Replies

TroubleshootingTroubleshooting: What to do If Fail to Configure Tapo H200 Hub

Here are some tips for resolving configuration issues with Tapo H200. Identify the error message you encounter in the Tapo App, and troubleshoot the issue based on the corresponding suggestions. Case

Highlighted ThreadOfficialInstallation

By

Wayne-TP · Latest post 2025-08-08 07:33:20 by Wayne-TP

8Helpful

14797Views

34Replies

TroubleshootingWhat To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect or Delay?

Smart Action, a feature that facilitates automation and shortcuts between TP-Link Tapo/Kasa smart devices. Occasional issues like automation/shortcut failure or delays may occur due to network connect

Smart Actions

By

Wayne-TP · Latest post 2024-09-25 08:05:08 by Wayne-TP

2Helpful

7891Views

2Replies

SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

Hub Video Storage

By

Wayne-TP · Latest post 2025-09-15 01:50:40 by Wayne-TP

1Helpful

2116Views

17Replies

H100 Cannot be added to to Kasa app

Hi, I cannot add my H100 Smart Hub to the Kasa app, but can add it to the Tapo app. The problem I have is that the Tapo app cannot be used with the KE100 radiator valves in its current version from th

By tdwatson

0Helpful

5Views

0Replies

SolutionWhy Can't Local Smart Rules Be Created Under Tapo H100 Control?

This Article Applies To Tapo H100 - Firmware 1.5.23 and earlier versions Description To create a local smart automation, your setup must meet the following requirements: 1. Supported Firmware: The Tap

Smart Actions

By

Wayne-TP · Latest post 10 hours ago by SugarBaby

2Helpful

212Views

5Replies

Tapo H110 IR Hub always switches AC to Heat mode instead of Cool

Hello TP-Link Community, I’m using the Tapo H110 Smart IR & IoT Hub to control my air conditioner. However, every time I try to turn on the AC via HomeKit, it always switches to Heat mode instead of C

Device ConnectivitySmart ActionsMatterHomeKit

By Tonyvina · Latest post Yesterday by Wayne-TP

1Helpful

457Views

9Replies

I can't see the 24/7 recordings on the H500 smart hub

Hi, I have the Tapo H500 and a C460 camera with solar panel. In the beginning I have a SD card in the camera and with the latest update I can see the 24/7 recordings. The timeline was light purple. Af

Tapo App RelatedSmart Actions24/7 recordings

By Coen_le_Grand · Latest post Sunday by Coen_le_Grand

1Helpful

1682Views

11Replies

All H200 Hubs Offline (I am offsite)

Hi! Each of my 3 H200 hubs are suddenly going offline. They are hard wired to the access points and have been working flawlessly for several months now. I've been restarting the router and it's repeat

Device Connectivity

By Chevaux · Latest post Sunday by Chevaux

0Helpful

53Views

2Replies