Kasa Cameras Forums - Smart Home Community

AnnouncementsKasa Care Now Supports In-app Subscription Payments! (December 2022 App Update)

To comply with the in-app purchase policies of the iOS App and Google Play Stores, we are announcing that Kasa Care will officially support In-app subscription payments starting with the December 2022

Kasa CareOfficialHighlighted Thread

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Solla-topee

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Welcome to Feature Request Board for Kasa-- Popular Kasa Requests included

Welcome to Feature Request Board for Kasa products! In Summary of most Popular Feature Requests for Kasa, you can view what's trending feature that has been requested go to topic and comment/vote/thum

Feature RequestOfficialHighlighted Thread

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Solla-topee · Latest post 2025-02-22 09:58:04 by stracke2

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TroubleshootingWhy was my transaction declined when subscribing to a Kasa Care plan

Card transactions may be declined by the bank for a number of reasons. We encourage you to contact the bank issuing your credit card in order to investigate and resolve the issue. Here are some possib

OfficialHighlighted ThreadKasa Care

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Solla-topee · Latest post 2024-07-23 07:29:32 by Solla-topee

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video summary problem

The only thing I don't like about my camera set up is that no matter what I do, I can never get the video summary to create and either of my cameras it just functions for at least a day at the longest

Live ViewKasa Care

By tigz · Latest post Yesterday by Solla-topee

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Kasa Smart 4MP 2K Outdoor Security Cameras Drop Off the Wifi Network regularly

I have 2 Kasa Smart 4MP Model No. KC420WS Outdoor cameras purchased in December 2022 and installed by an electrician on 10.2.2023 worked well for about a year. When the internet goes down (regularly s

DROPOUTS,

By Jocey

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Can’t get to connect the cameras to my cloud account.

Can't get to my Kasa Care account from my iphone app. Keeps giving me an error message that "The network is unstable". From this website I don't know how to get to my account to see if the Kasa Care i

Kasa CareDevice ConnectivityKasa App Related

By Angelaruba · Latest post Tuesday by Wayne-TP

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KC420WS - no longer loop recording

I have a couple of these cameras amd they have worked well for a number of years. Recently, all my KC420WS cameras stopped loop recording, all of them have 256GB micro SD cards, they are set to contin

MicroSD CardRecordingFirmwareFeature Request

By WhiteRoseAl · Latest post a week ago by Solla-topee

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Playback speed options suddenly no longer Availablee

The playback used to have the option to change the speed of playback. That feature is no longer there on my app when I go to watch and download videos back. Did the app go through an update and move t

Playback

By VDesignStudioPB · Latest post 2025-12-01 10:55:07 by Solla-topee

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KD110 doorbell can’t pair with a chime

After the power outage, the doorbell lost the connection to the chime. I tried to pair with it, but it doesn't work. The chime location is very close to the doorbell. It did work without an issue for

Device Connectivity

By gensay · Latest post 2025-11-28 09:11:27 by Solla-topee

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USB power extension cable

Please could anyone point me in the right direction? I am looking to re site my KC200 having bought a C560WS but my usb power lead is too short. Will any male to female usb lead work? Thanks SJH21

By SJH21 · Latest post 2025-11-26 08:37:04 by Crautepred1994

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