Tapo Smart Hub
Hi, I have a H200 hub with 3 cameras attached my CF240? Are going on and offline. They still seem tk be recording to the cloud. What is the issue? They have been working fine up to now. Thanks
Device Connectivity
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When connecting 246D to H200, It shows grayed out and requires firmware update. However, it seems the firmware is up-to-date. Can I download and install firmware update from different country?
FirmwareDevice Connectivity
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Hi all, I’m trying to migrate my Sub-1G devices from an older hub to a new one, but the Tapo app shows zero devices in the migration screen. Setup Old hub: Tapo H200, HW 1.0, FW 1.6.0 Build 20250915 r
FirmwareDevice ConnectivityInstallationHub Video Storage
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Dimitris-l
· Latest post Wednesday
by Wayne-TP
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84Views
Everything has worked fine for many years now until the firmware was upgraded to v 1.6.1 (Build 250324 Rel.173226). Device connected to Homey Pro via Matter. After upgrade does not values update för c
Device Connectivity
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159Views
I have been using the Tapo H500 for a few months and experienced several times being unable to playback. The cameras are connected and recording, the playback calendar showed blue dot(which means have
Device ConnectivityHub Video Storage
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Yesterday one of my Tapo H200 hubs received new firmware version 1.61. It cannot connect to wifi in a correct way since that update. I already factory reset the hub and reconfigured it using an ethern
Device Connectivity
2Helpful
272Views
Hello, I already opened a detailed post in the Home Network Community → Deco section about this issue: 👉 Deco X50 Ethernet backhaul unstable when Tapo H500 is connected - Home Network Community In sh
Device Connectivity
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Satoshi4ever
· Latest post a week ago
by Wayne-TP
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333Views
I have 4 cameras that save videos on my smart hub. In the last week or two it's stopped saving recordings for one camera and when I go the the "local recordings" page and try to (re-)select the hub it
Device ConnectivityHub Video Storage
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Samo
· Latest post a week ago
by adelphiaUK
2Helpful
164Views
Hi, I just bought 2 x C120 and 1 x H500. The C120 is working great. I have Micro SD card enabled and with continuous recording it's working great. When I pair it with the H500 however I am having so m
Device ConnectivityHub Video Storage
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Humbertooo
· Latest post 2 weeks ago
by Wayne-TP
2Helpful
207Views
I am new to Tapo cameras but not new to security cameras. I just recently and wholesale shifted from Arlo to Tapo… I now have 9 cameras across our property... C460, C465, C660's Each is solar and back
Feature RequestNotificationTapo App RelatedDevice Connectivity
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-Guy-C-
· Latest post 3 weeks ago
by Necessiter
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145Views
I have 3 x C225 and 1 x C520 cameras connected to my H500. I keep getting this message on all 4 cameras on the HDMI output of the H500: Live Stream Paused. Battery-powered cameras only start mirroring
Device Connectivity
11Helpful
2878Views
I have a h200 with 23 sensors connected. The sensors are showing as connected and online, but none of them are updating. The LEDs on the sensors themselves are still working as expected (eg when openi
Device Connectivity
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