@Cristianf Hi, Welcome to TP-Link community. If the Privacy Mode turns on or off automatically: 1. Go to Tapo app > Cameras tab > Home Mode or Away Mode to check if your camera is included. If so,...

ttaidapos wrote Here are my two RMAs RUS-260307-082014 RUS-260506-085358 @ttaidapos Hello, Thank you for your information. I will coordinate with the support team on this issue and have them reach...

@_RA Hi, Thank you for providing the details. When Pet Tracking is enabled, the camera will start tracking after it identifies an object as a pet. However, in a usage angle like yours, it can be...

@Loico Hi, Under normal circumstances, as long as the camera’s notification settings and the app notification permissions on your phone are both properly enabled, you should receive a notification...

@Looloo Hi, Could you please clarify your exact requirement? Do you want to turn off motion detection on a camera? If so, you can do it in the Tapo app: How to Enable Detection Feature on Tapo and...

@Jones1766 Hi, It is generally not recommended to use an extension cable to power the camera, as this may affect its performance. Please consider the following points: 1. The material and length of...