@mirkoema84 Hi, Would Ethernet connection to the RE650 have the same issue as well? If un-plug the RE650, connecting to the main router, is the VPN connection much stable? What kind of the VPN...

@mirkoema84 Hi, Thank you for your patience. Except the blank system log, is there any problem of usage, like slow speed, instability on the RE650? Can I have a picture of the blank system log? By...

@Kemi_HUN Hi, thanks very much for your feedback. Could you please help me check the following details: 1. how about the firmware version for the RE200 v5？ 2. when it kept turning off, would you...

@Roboscot Hi, Thanks for your feedback. Could you please help me check the IP address and gateway when it connected to the RE200 on AP mode？ What is the model number of your home router? Would there...

@KidKime Hi, May I know the model number of your range extender? After setup, did you see the 2.4ghz/5ghz, or RE/signal lights lit up? Have you see the trouble shooting steps here:...

@Nobbi Hi, thank you very much for your feedback. We would like to forward your case to the senior engineers for further assistance. Please have a check of your email box later. And what is the model...