@Novalised Good day, May I know the model number of your home router? When you got the error’ “You’re not connected to the internet", what did you do to recover the connection, rebooting the RE, or...

@Pino12 Good day, Thank you very much for your kind feedback. May I know the model number of your range extender？ Have you tried to update the following beta firmware to have a look:...

@Kate12345 Hi, please refer to the following suggestions: 1. factory reset the RE220: hold the reset pinhole for 10s; 2.then come back to the APP and connect to the default Wi-Fi and set up on the...

@Srinivas08 HI, Could you please help me check the following details: 1. Would there be any error message when VoWiFi calling failed to work? 2. what is the model number of your smartphone? And have...

Thank you very much for your detailed information. We would like to forward your case to the senior engineers and please have a check of your email box later. By the way, what is the model number of...

@karthimegala Good day, Have you seen the set up video and FAQ： https://www.tp-link.com/en/support/download/re200/v3/#video https://www.tp-link.com/en/support/faq/1373/ Thanks a lot and wait for your...