@Ranuser Good day, Have you updated the firmware to be the following one: https://static.tp-link.com/2020/202006/20200622/re305v3_eu-up-ver1-1-2-P1[20200416-rel57708].zip if the issue is still here,...

@ShrewdFox Good day, Sorry for the delay. Did you set up RE650 via Tether APP or web interface? --if it is Tether App, it might be related to the login account of the APP. As for the firmware...

@argonauta Hi, May I know the hardware and firmware version about your RE450? When you said, cannot connect to the router , did you mean after the setup, the 2.4ghz and 5ghz lights did not lit up? If...

@Ade15 Hi, Could you please help me check the following information: 1. Did the 2.4ghz and 5ghz lights lit up? 2.Did you set up RE220 via WPS button, or web interface, Tether APP? 3. Did you try to...

@elayna Good day, May I know the model number of your range extender? How about the hardware and firmware version about the extender? Did you try to say that you could not log into the extender via...

@Debrich2123 Hi, After reset the RE300, Are you able to see the default Wi-Fi network of RE300? If yes, please refer to the following suggestion to set it up:...