@KalleKat Hi, thank you very much for your patience. Did you still have the same issue? If yes, can you please send me the MAC address of the Tapo bulb which could not detect the firmware? At the...

@riwall Hi, thank you very much for your kind reply and the information Is very helpful for further investigation. And May I know the model number and operating system of your smartphone? If the...

@riwall Hi, sorry for the delay. Did you still have the same issue? If yes, could you please help check the following information: 1. Did you use the Homebridge to manage the home devices? 2. If the...

@babme Hi, You could have a look at this link: https://www.tp-link.com/en/support/faq/947/ and you could still manually press on/off the switch after you set up the schedule. Thanks a lot.

@jeffn Sorry, It would be much better that you could have a talk with your electric guy and I am sure he would give the correct choice. Really sorry for the inconvenience. Thank you very much.

@TopGD Hi, sorry for the delay. Is everything going on all right now? If not, please refer to the following suggestions: 1. turn off the firewall on the Netgear router； 2. change the DNS on the...