@glowmouse Thank you very much for your detailed information. We would like to follow up on your case by email and please have a check of your email box later. By the way, what is the device...

@BigCanoe Hi, sorry for the delay. We would like to follow up on your case by email later. And could you please help me check the following information: 1. When the KP105 showed up as local only,...

@KingAsh Hi, thank you very much for your reply. Just to confirm, this is the step that you could not pass through, right? Not this one: Did you use IPhone, like IOS14? ---if yes, please make sure...

@Dimitri76 Hi， For your case, please feel to contact the local support team to check for warranty service. Thank you very much.

@Gaetano76 Update: Hi, the firmware of Tapo P100 V1.2 that supports smart action has been released (version number: 1.4.5), but only some users will receive push notifications. If the firmware...

@n1ghtfr0st Good day, Thank you for your patience. Could you please send me a private message about the two different MAC address? And may I know the model number of your home router? Can you see the...