@Ariwa Could you please let us know what kind of password do you mean? 1. If you mean the login password of your TP-Link device, it is recommended to try admin in lower case. However, if admin...

@dephreq Hi, do you still remember the 2.4G speed before the firmware update? And did you disable Smart Connect? We have reported the issue to the support engineers, they will likely reach out to you...

@LeonardoRB Hi, we have updated the status of new firmware for the affected models on the thread: HomeCare Parental Control & QoS Suddenly Stopped Working The new firmware for GX90 V1 is in releasing...

@BalatonL Thank you very much for the feedback. I have forwarded your feedback to senior engineer again, if the issue is confirmed, we will try to ask for a new beta firmware based on the latest...

Rezeme wrote Dear @Sunshine can you also please help me with my problem? it is about a month that none of my parental control profiles are working. i have restart the device but no use. I suspects...

@Rolorenzoni Thank you very much for providing those detailed information. To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your...