@tonyjp2022 Thanks a lot for the feedback~

@ARGamingPK1 Hi, what is the 2.4G and 5G WiFi download speed when connected to AX10 Router? make sure you are close to the router and only one device connected when running the speed test. Please...

@Buyom Hi, please try changing the 2.4G WiFi SSID, also try different channels to see if it makes any difference. In addition, please test different wireless client device to scan the 2.4G WiFi.

@subir68 Hi, did you save the log after restarting the router? When the issue happens next time, please save the log file before restarting the router, or previous logs will be cleared. Please follow...

@Ganesh20 Hi, please make sure your phone and the camera are connected to the same router, and the phone is connected to the main WiFi of the router instead of guest network. If the problem still...

@John_Eisberg Hi, may I know if it was working fine before or started since the purchase? Did you update the firmware before the issue started? We would like to escalate your case to the support...