Forums/
Deco
2025-09-27 07:46:56
does changing the router's position require a change in settings?
I changed the installation position, took it off the shelf and mounted it on the wall. Do I need to change the settings to wall-mounted? I won't find where to do it.
Forums/
Deco
2025-09-26 23:46:08
ABLE TO PING DEVICES FROM THE GUEST NETWORK
I turned on the guest network and connected a tv. I also connected my phone. I used a ping software and I was able to use my phone to ping the tv across the guest network. That's not supposed to happe
Forums/
Deco
2025-09-25 17:52:06
IoT connection
I have just installed a Deco X50 mesh wifi network. One of my reasons for choosing this was I believed it would integrate with my existing Tapo and Kasa devices. It doesn't. I have a number of radiato
Forums/
Deco
2025-09-25 19:23:09
Deco 5G with ASDA mobile (UK)
Hi there, I've currently got a SMARTY mobile SIM in my Deco and it works fine. I'm looking to try ASDA mobile. When I remove the SMARTY SIM and insert the ASDA sim I get a red light. Doesn't matter ho
Forums/
Deco
2025-09-25 19:52:39
Home shield - broken parental controls
Hello! ive just subscribed to your home shield service. Now I can't seem to create or remove or edit parental profiles. Getting errors like failed to save information or cannot create profile etc etc.
Forums/
Deco
2025-09-26 00:41:32
Deco x50 won't get internet connection
I got a new Deco x50 and had to setup it to PPPoE due to the ISP connectivity settings. The ISP got me everything they said I'd need, user/password authentication, VLAN ID and priority. They said ther
