Jkwint wrote

Just bought this device.  The simple manual starts: plug in done download app and everything will go automatically. 

But the device doesn't connect.

So searching online, i find something like making a static ip address. I do it, it works. 

Now there's a connection but no internet. 

Hence, i cannot connect with the app, not via the browser to do any kind of setup. Just locked out of my device. Turning all machines on and off and resetting ive as lso tried. And there is no information elsewhere.  Anywhere online they refer to the app, but it doesn't find my device! 

 

What could be the solution?  

 

Other devices, i have a experiaV8 box as a router from the provider and i wasn't to use this access point to get better coverage in the house. 

@Jkwint 

Hi,

I think you can refer to this post:https://community.tp-link.com/en/business/forum/topic/164114, theTroubleshooting of Wireless Issues for Omada EAP Products.