L3 Adoption of EAP660 HD fails
L3 Adoption of EAP660 HD fails
I have one main site where the Omada software controller v4.4.6 is hosted, one secondary side with 2 x EAP660s which I'm trying to adopt over L3.
I've properly exposed the Omada ports as per the documentation: UDP 29810, TCP 29811-29813. Setting the inform address in the EAPs makes them show up in the controller, pending adoption.
I click adopt, get prompted for user/pass where I enter the correct username & password combination for the EAPs (and not for the controller); in 30-45s, I get the error "Device adoption failed because the device does not respond to adopt commands." and then it says "ADOPT FAILED".
Any ideas what might be wrong here? UDP 29810, TCP 29811-29813 are going over the regular internet, with a firewall rule at termination which whitelists the secondary site.
What could be the problem? How can I look at more verbose logs for debugging?
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I managed to adopt them. I did nothing, just kept retrying for about 1-2h. This is pretty dumb. There's probably a bug somewhere.
For anyone else reading this, here's a port breakdown for the Omada software controller:
- UDP 29810 is for discovery -- whether the devices even pop up in the UI
- TCP 29811 is for management after adoption
- TCP 29812 is for the adoption process specifically
- TCP 29813 is for upgrades only
That's it. You do not need TCP 29810 & UDP 29811-13. You can get away with shennanigans and re-map some ports however you want on the controller end, just make sure the endpoint that you feed to the APs have those ports specifically exposed because you can't change them client-side.
Note: at least for the APs you can't get to the point where you can input your controller hostname without changing the default user & pass. So the first adoption try will always fail because it assumes default credentials. On the 2nd try it will prompt you for credentials.
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