in the OMADA application/program, the device (ER7206) refuses to connect to the Internet
Hello! The device (ER7206) works and is configured in WEB http://192.168.0.1/, but when you make the same settings in OMADA, the device adopt and then during self-configuration / configuration goes to Disconnect and the Internet stops working on all my 3 machines, I encountered is there anyone with such a problem? I will be glad to any advice!
Thank you
mdlttms
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Dear @mdlttms ,
mdlttms wrote
Hello! The device (ER7206) works and is configured in WEB http://192.168.0.1/, but when you make the same settings in OMADA, the device adopt and then during self-configuration / configuration goes to Disconnect and the Internet stops working on all my 3 machines, I encountered is there anyone with such a problem? I will be glad to any advice!
In fact, the Disconnect status means that the router and controller are unable to communicate with each other.
To better assist you, may I know what's the physical connection(current topology) of your all devices?(You can draw a diagram of Network Topology simply if you don't mind.)
It would also be a good idea to provide the IP addresses of all the devices.
Can you ping through the router's IP address on the computer where the controller is installed?
Thanks for your cooperation and patience!
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Dear @mdlttms ,
mdlttms wrote
topology -- from the router via cable (RJ45)
router - internet (1 port) cable , (2 port) pc1, (3 port) pc2, pc3 (4port)
ip pc1 192.168.0.152
ip pc2 192.168.0.121
ip pc3 192.168.0.135
Internet connection on all DHCP machines
Thanks so much for your detailed information!
Please try to use your PC which is installed the controller to ping the router's IP address. just to check whether can ping through.
You can try to close the firewall and anti-virus software to test.
Best Regards!
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