Dear @Fuzzy_EA ,

Fuzzy_EA wrote

Every time i try to onboard it into the controller (regardless of what i select during the process in regards to wan links etc) it bricks the router and it is stuck in provisioning status in the controller forever.   I have let it sit there for 30 mins and it never moves on.   I ended up just resetting the router and reloading my previously backed up configure.   I have tried this 3 times now and every time is the same.  

THe controller version is 5.1.7  - the router is a V1 hardware with 1.2.0 Build 20220114 Rel.76871

1. Please follow this article to try again: How to add an Omada Gateway to the network?

2. If this issue still exits, please check whether the IP of ER605 and controller are in the same subnet.

If you ping router's IP from controller side, can it ping through?

3. You can also try turning off the firewall and anti-virus software to test.

Best Regards!

  @Fuzzy_EA 

There is no requirement to link the machine to the router. As long as they're in the same LAN, and no firewall on the machine blocks the ports, it can discover as expected.

Please double-check the port. Since the new V5 has changed its port, make sure it is open.

I understand it's a new machine. But, for the system, that may have built-in firewalls. Like Windows firewall. If necessary, you can manually open the port.

Which ports do Omada SDN Controller and Omada Discovery Utility use? (above Controller 5.0.15)