ER605 - Fails to renew time with NTP server configured
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The problem highlighted here https://community.tp-link.com/en/business/forum/topic/520782 is still present. This is a shame.
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I'm using Italian ntp servers that I can ping normally from my computer.
But in the logs of the ER605 it shows
| 2022-10-14 13:04:19 | Sntp | WARNING | Time renew failed, connecting NTP server timeout. |
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Dear @luxor84 ,
luxor84 wrote
I'm using Italian ntp servers that I can ping normally from my computer.
But in the logs of the ER605 it shows
2022-10-14 13:04:19 Sntp WARNING Time renew failed, connecting NTP server timeout.
The engineer has not received any further response from you after your previous post was forwarded to him by email, and as we have not received the similar feedback and has not been able to reproduce your problem loacally. So we are currently unable to locate the issue you are experiencing further.
In order to help you solve the problem effectively, we have forwarded it to engineer again for further investigation, I've created a support ticket via your registered email address, the ticket ID is TKID221022120, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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