ER605 v2 Firmware update 2.1.0 causes adopting loop

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ER605 v2 Firmware update 2.1.0 causes adopting loop

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ER605 v2 Firmware update 2.1.0 causes adopting loop
ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-13 23:26:03 - last edited 2023-01-16 09:25:13
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.1.0 Build 20221230 Rel.55248

In Omada (Software Controller on my NAS) I did get an notification of an firmware update (2.1.0 Build 20221230 Rel.55248). After installing the firmware the controller says "adopting", "configuring" and "connected" in a loop about every 2 minutes. The list of clients is empty. Information about the ports is empty. It looks like Omada don't get connected to the router. Reboot both won't help. It is very dissapointing. My smartphone gets now a message from the Omada-app every 2 minutes...

 

How can I fix this? Or is the new firmware buggy?

I'm using Omada 5.7.4.

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#1
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1 Accepted Solution
Re:ER605 v2 Firmware update 2.1.0 causes adopting loop-Solution
2023-01-16 09:25:06 - last edited 2023-01-16 09:25:13

Dear @SuperUserOne and other community members,

 

The support team has noticed this issue, and I have released the Solution Post in here.

 

If you are still having issue after referring to this Solution post and troubleshooting, or if your WAN Connection Type is not PPPOE and still have the same issues with the latest firmware, the engineer may need to collect some detailed information exactly when the issue occurs to figure out the issue.

 

If you are willing to try further troubleshooting with our engineer via email directly, please feel free to let me know and I'd help to escalate your case.

 

Best Regards!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#58
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-13 23:49:38

Same here, another stunning release from TP link, now my entire network is useless, great job

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#2
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 00:14:44 - last edited 2023-01-14 00:36:52

I did try with Omada to downgrade the firmware. Omada can't do that because it looks like it has no connection anymore. I did a factory reset, try to adopt the router again. It keeps failing. After a second factory reset I downgraded the firmware and adopted it again. Now my network works again! But the new firmware is useless in combination with Omada. 

 

Edit: it looks like the firmware is not working with Omada 5.7.4 (Linux). But why does Omada 5.7.4 notify me to install firmware that is not compatible... 

 

When will a non-Windows version of Omada 5.8.x released?

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#3
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 01:33:46

This is totally unacceptable..., once the router quits, the entire network is usless....

 

I had to manually hard reset the router, connect to it directly, then downgrade the firmware...

 

Next, reconnect the router and connect to the OC200 directly with a laptop on a static IP

 

IMPORTANT: If you do not set a static IP on your OC200 you will be screwed..., make sure you set a STATIC IP .... (if you don't do this, then loss of router = loss of DHCP = loss of access and factory reset time...)

 

Once logged into the OC200, the router displays as PENDING but every adopt attempt I tried (x5) failed.

 

This is because of another major drawback of Omada...

 

If devices move away from the default LAN address of 192.168.0.x then nothing works...., I use 192.168.10.x as by default LAN, so in order to readopt the router I have to:

 

1) Change the static IP of the OC200 to the default subnet (eg. 192.168.0.2)

2) Change the static IP of the connected laptop to this subnet

3) Reboot the router

4) The router will now appear in as PENDING in the controller UI

5) Adopt the router

 

Here is where it gets trickey, because once the router is provisioned, it will change its IP back to the subnet 192.168.10.x, but there is no way to know when this is, because the controller is now on a different subnet, so I must

 

1) Wait an unspecified amount of time until I 'think' the router has been provisioned

2) Change the static IP of the OC200 controller back to the 10.x subnet

3) Change the static IP of the laptop back to the 10.x subnet

4) Attempt to relogin to the controller

 

Then, if I'm very lucky, I get my network back.

 

What part of this priocess is Omada's 'Zero Touch' provisioning ?

 

The entire process is a hot mess, and what to TP-Link do about it..., sod all !

 

 

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#4
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 02:46:46

  @Tescophil I am having the exact problem. My network is completely nonfunctional at this point .

 

TPlink - what is the proposed solution here? This is completely unacceptable .

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#5
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 09:46:57 - last edited 2023-01-14 09:47:20

  @SuperUserOne 

 

Same friggin issue. Tplink let us down with this upgrade. My whole network is down including all my tplink tapo ip camers (24 pieces c320ws cameras) i cant even access my OC200 now

 

The only way to join the network is configure the device to a static ip address (PC or gadget) but still cant access the OC200. DHCP doesnt work and will not hand out ip addresses. This is really frustrating!!!!!  COME ON TPLINK, YOU ARE BETTER THAN THIS!

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#6
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 10:37:27

Upgraded ER605 to 2.1.0

 

No issues. 

 

System came back up after 5min.

 

All is good.

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#7
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 10:39:57 - last edited 2023-01-14 10:43:19

  @PRAXXUS which version of Omada do you use?

 

The combination of the new firmware and Omada 5.7.4 doesn't work.

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#8
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 13:08:57 - last edited 2023-01-14 13:09:12

 

Same for me, I had an SDN on debian. I upgraded it to 5.7.4 and then upgraded a router, and no problems. I did the upgrade on a client router, and there catastrophe, the router cut in loop and no more dhcp.  I went to my client, replaced the router and did not put it back on SDN. 
 

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#10
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 13:18:21 - last edited 2023-01-14 13:27:25

I'm on OC200 version 5.7.6 and had the provisioning loop problem.

 

A fundamental issue here is when the router goes wrong on your Omada network, AND you follow the default guidance i.e. DHCP for everything, then its game over. Once the router falls over EVERYTHING on the network will stop working, with no way to access the controller, or any other device to attempt recovery. The only way forward from here is to factory reset the controller and basically start from scratch.

 

If you alter the default IP address subnet of the router, you will also be stuffed. This is because even though a controller on a different subnet to the default of 192.168.0.1/24 will be able to see the router, it will not be able to adopt it.

 

There is a big disconnect on how these devices are managed. We are encouraged to setup a management VLAN on all devices, but this simply DOES NOT WORK. If you move the OC200 to a management VLAN, again, the router cannot discover the controller. There is some contrived guidance in the FAQ's attempting to resolve this ( https://www.tp-link.com/uk/support/faq/2814/ ), but once you get to step 5 in this guide it FAILS.

 

I currently have a 'non standard' default LAN range of 192.168.10.1/24 and a management VLAN on 192.168.200.1/24. The management VLAN has all the switches and AP's on it, whilst the OC200 is on a static IP on the default LAN along with the router.

 

I'm seriously thinking about reconfiguring my entire network after this, so that all the Omada devices are on the default LAN with the factory default IP address range of 192.168.0.1/24, then move all the other devices currently on the default LAN to a new VLAN. This way, when the router inevitably needs a factory reset again, it should just get adopted automatically by the controller to restore the network. (the default LAN effectively becoming the Management LAN, that will hopefully _actually_ manage the network)

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#11
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Re:ER605 v2 Firmware update 2.1.0 causes adopting loop
2023-01-14 13:24:00 - last edited 2023-01-14 13:26:51

I have just reset my client's router which is now in 2.1. I don't even have access to the router anymore, I just have a blank page.

Tp-link will have to compensate, or offer us Mikrotik :) 

 

Well it works in standalone mode, it came from the browser.

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#12
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