EAP225 causing network to drop

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EAP225 causing network to drop

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Osravensandbohs

2023-09-25 18:26:44 - last edited 2023-09-26 00:45:51

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EAP225 causing network to drop

2023-09-25 18:26:44 - last edited 2023-09-26 00:45:51

Model: EAP225

Hardware Version: V4

Firmware Version: 5.1

I have FIOS with a modem/router in the basement and 2 FIOS routers setup as bridges for a MoCA setup. I then bought an EAP 225 for wireless devices that plugs into one of the bridges. All worked great for a year. This weekend, power went out several times and once it was restored, I noticed random buffering and lost internet. After confirming no issues with the ISP, I began unplugging random devices.

Pings to the internet are intermittent. As soon as I unplugged the AP, everything in the house (minus wireless) works fine. Plugged it back in, problems returned.

My guess is that it reverted some changes? I have no idea but it's very strange. Are there any required changes on an AP for my MoCA setup? Only the basement router/modem handles DHCP. I did notice that my AP was setup statically but no longer was after the power outage. At least, my notes show it was setup under a static IP. I guess is that it could be a wireless device causing issues as well but I would guess it's the AP config.

1 Reply

KyrieM

LV2

2023-09-26 07:28:01

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Registered: 2023-09-25

Re:EAP225 causing network to drop

2023-09-26 07:28:01

Hi，@Osravensandbohs

Your assessment is reasonable, it is plausible that due to the power outage, your EAP225 device might have undergone a soft reset and might have reverted to default configurations, causing an IP conflict or some other network issue. Here are several steps that you can follow to diagnose and resolve your problem:

1. Check the IP configuration: Set up a static IP for your EAP225. Ensure that this IP is outside the DHCP range of your router or is reserved in the router to avoid IP conflicts.

2. Reset and Reconfigure: If the issue persists, you can do a factory reset on the EAP225 and reconfigure it.

3. Check MoCA Adapters: Check them and ensure they're operating correctly. Any issues with the adapters might affect the performance of devices connected to them.

4. Test with Different Devices: If possible, test with a different access point to rule out the possibility of a hardware failure in the EAP225.

Hope this will help you!

EAP225 causing network to drop

EAP225 causing network to drop

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