OLT freeze if I connect the ONT optical cable

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OLT freeze if I connect the ONT optical cable

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
OLT freeze if I connect the ONT optical cable
OLT freeze if I connect the ONT optical cable
2024-02-28 05:47:08 - last edited 2024-03-05 01:03:59

hi, we meet a problem when using the OLT DS-P7001-08. I plug the optical cable on the ONT, then DS-P7001-08 will freeze.

Do  you have this problem before?

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#1
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2 Accepted Solutions
Re:OLT freeze if I connect the ONT optical cable -Solution
2024-02-28 09:52:31 - last edited 2024-03-01 01:36:29

Hi @1269247781 

Thanks for posting in our business forum.
This OLT DS-P7001-08 is a customized device specifically designed for Service Providers in the local market. However, please note that in our Business community, we do not engage in discussions or provide technical suggestions regarding inquiries related to this particular device. As it is a self-designed device by your ISP, it falls outside the scope of this forum.

 

In this community and forum, we primarily focus on B2B or business-related discussions and devices, such as the Omada series, Jetstream, Safestream, VIGI, and 2B devices/models.

 

If you have inquiries regarding ISP-grade or customized models provided by Service Providers, we recommend contacting your dedicated technical support team, as they are best equipped to provide the necessary assistance.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! β˜›Download Beta Here☚ β˜› β˜… Configuration Guide β˜… ☚ β˜› β˜… Knowledge Base β˜… ☚ β˜› β˜… Troubleshooting β˜… ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:OLT freeze if I connect the ONT optical cable -Solution
2024-03-01 07:28:55 - last edited 2024-03-01 07:29:40

Hi @1269247781 

The OLT team happened to come across this post and informed me that they could provide a beta here.

Note if you have any further issues, please contact your dedicated support agent. We will not further respond to queries on this.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! β˜›Download Beta Here☚ β˜› β˜… Configuration Guide β˜… ☚ β˜› β˜… Knowledge Base β˜… ☚ β˜› β˜… Troubleshooting β˜… ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
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#3
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2 Reply
Re:OLT freeze if I connect the ONT optical cable -Solution
2024-02-28 09:52:31 - last edited 2024-03-01 01:36:29

Hi @1269247781 

Thanks for posting in our business forum.
This OLT DS-P7001-08 is a customized device specifically designed for Service Providers in the local market. However, please note that in our Business community, we do not engage in discussions or provide technical suggestions regarding inquiries related to this particular device. As it is a self-designed device by your ISP, it falls outside the scope of this forum.

 

In this community and forum, we primarily focus on B2B or business-related discussions and devices, such as the Omada series, Jetstream, Safestream, VIGI, and 2B devices/models.

 

If you have inquiries regarding ISP-grade or customized models provided by Service Providers, we recommend contacting your dedicated technical support team, as they are best equipped to provide the necessary assistance.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! β˜›Download Beta Here☚ β˜› β˜… Configuration Guide β˜… ☚ β˜› β˜… Knowledge Base β˜… ☚ β˜› β˜… Troubleshooting β˜… ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
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#2
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Re:OLT freeze if I connect the ONT optical cable -Solution
2024-03-01 07:28:55 - last edited 2024-03-01 07:29:40

Hi @1269247781 

The OLT team happened to come across this post and informed me that they could provide a beta here.

Note if you have any further issues, please contact your dedicated support agent. We will not further respond to queries on this.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! β˜›Download Beta Here☚ β˜› β˜… Configuration Guide β˜… ☚ β˜› β˜… Knowledge Base β˜… ☚ β˜› β˜… Troubleshooting β˜… ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
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#3
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