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Camera images on NVR are not displayed during PORT transfer

Camera images on NVR are not displayed during PORT transfer

Camera images on NVR are not displayed during PORT transfer
Camera images on NVR are not displayed during PORT transfer
2024-03-14 08:43:40 - last edited 2024-03-15 02:50:46
Tags: #VIGI Camera #Network Connectivity #VIGI NVR
Model: VIGI NVR1004H-4P Ā 
Hardware Version: V1
Firmware Version: 1.0.2 Build 230530 Rel.79570n
We have confirmed that you can connect the camera and PC directly to the NVR and view the camera images.
However, when I installed an NVR and a camera in a remote location using a gateway that allows port forwarding, I was able to check the NVR screen using port 443, but I was unable to view the camera images.
I am using a C540 camera.
Verified browser with Google Chrome.
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#1
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1 Accepted Solution
Re:Camera images on NVR are not displayed during PORT transfer-Solution
2024-03-15 02:44:06 - last edited 2024-03-15 02:50:46

Hi @80Naoya 

Thanks for posting in our business forum.

80Naoya wrote

  @Clive_A 

Thank you for your reply.
When connected locally, I was able to view camera images without any problems.
The attached image is an image of the NVR when viewed remotely.

 


Open 8443 as well.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ā˜›Download Beta Hereā˜š ā˜› ā˜… Configuration Guide ā˜… ā˜š ā˜› ā˜… Knowledge Base ā˜… ā˜š ā˜› ā˜… Troubleshooting Manual ā˜… ā˜š (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#4
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4 Reply
Re:Camera images on NVR are not displayed during PORT transfer
2024-03-15 01:45:08

Hi @80Naoya 

Thanks for posting in our business forum.

Have you added the camera?

From the local, access the IP of the NVR, will you be able to view the live view?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ā˜›Download Beta Hereā˜š ā˜› ā˜… Configuration Guide ā˜… ā˜š ā˜› ā˜… Knowledge Base ā˜… ā˜š ā˜› ā˜… Troubleshooting Manual ā˜… ā˜š (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#2
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Re:Camera images on NVR are not displayed during PORT transfer
2024-03-15 01:53:48 - last edited 2024-03-15 01:58:27

  @Clive_A 

Thank you for your reply.
When connected locally, I was able to view camera images without any problems.
The attached image is an image of the NVR when viewed remotely.

 

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#3
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Re:Camera images on NVR are not displayed during PORT transfer-Solution
2024-03-15 02:44:06 - last edited 2024-03-15 02:50:46

Hi @80Naoya 

Thanks for posting in our business forum.

80Naoya wrote

  @Clive_A 

Thank you for your reply.
When connected locally, I was able to view camera images without any problems.
The attached image is an image of the NVR when viewed remotely.

 


Open 8443 as well.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ā˜›Download Beta Hereā˜š ā˜› ā˜… Configuration Guide ā˜… ā˜š ā˜› ā˜… Knowledge Base ā˜… ā˜š ā˜› ā˜… Troubleshooting Manual ā˜… ā˜š (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#4
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Re:Camera images on NVR are not displayed during PORT transfer
2024-03-15 02:50:25

  @Clive_A 

Succeeded!
Thank you for your attention to the solution!
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Views: 143

Replies: 4

Tags

VIGI Camera Network Connectivity VIGI NVR
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