ER8411 Can not forget site in Omada Cloud

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ER8411 Can not forget site in Omada Cloud

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
ER8411 Can not forget site in Omada Cloud
ER8411 Can not forget site in Omada Cloud
2024-03-14 15:49:09
Tags: #cloud

Dear,
A few days ago I installed my new ER8411 (was not easy).
Everything is working fine now except one thing: The Cloud

I see 2 controllers:
Omada Controller_XXXX (Xed for security reason)
Omada Controller

When I try to forget them I receive this error message: "Need to
delete all sites of this controller before deleting this controller."

But when I launch them, it open the dashboard page without any of my
device (no ER8411, no EAP, nothing).

I don't understand what am I doing wrong

Thanks

Gregory

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Re:ER8411 Can not forget site in Omada Cloud
2024-03-15 06:48:18

  @gregoryh 

I am trying to reproduce the problem you are experiencing. If the controller has multiple sites, you cannot delete it directly and you must delete all the sites before deleting the controller.

So you can start the controller and check how many sites it has and delete them before deleting the controller.

111

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Re:ER8411 Can not forget site in Omada Cloud
2024-03-15 11:49:55

  @Hank21 

 

Hi Hank,

First thanks for taking the time to answer me !

Second, sorry brain glitch here (or something else). The site was not deleted in none of the controllers.

Now, I deleted them in both controllers and I could forgot them.

Sorry for the waste of time ;( and Thanks Again !

Gregory

 

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