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VIGI NVR1004H-4P: connected to internet, no cloud services

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VIGI NVR1004H-4P: connected to internet, no cloud services

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

chrisdekoh

2024-04-13 16:46:14 - last edited 2024-09-19 07:14:51

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VIGI NVR1004H-4P: connected to internet, no cloud services

2024-04-13 16:46:14 - last edited 2024-09-19 07:14:51

Model: VIGI NVR1004H-4P

Hardware Version: V1

Firmware Version: 1.02 Build 230530 Rel. 79570n

Hi,

I am facing issues similar to https://community.tp-link.com/en/business/forum/topic/601164. mine is a 4 port. how do i resolve this?

is there a patch i can download?

also how to tell your hardware version?

Chris

1 Accepted Solution

Clive_A

2024-04-15 06:41:55 - last edited 2024-09-19 07:14:41

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Re:VIGI NVR1004H-4P: connected to internet, no cloud services-Solution

2024-04-15 06:41:55 - last edited 2024-09-19 07:14:41

Hi @chrisdekoh

Thanks for posting in our business forum.

You can reset your NVR and try again. If you need further assistance on this, please provide more details about your situation and your current network environment.

You may use both FAQs on our official website to find out your answer to the hardware version:

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

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Clive_A

2024-04-15 06:41:55 - last edited 2024-09-19 07:14:41

Posts: 5682

Helpful: 2729

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Re:VIGI NVR1004H-4P: connected to internet, no cloud services-Solution

2024-04-15 06:41:55 - last edited 2024-09-19 07:14:41

Hi @chrisdekoh

Thanks for posting in our business forum.

You can reset your NVR and try again. If you need further assistance on this, please provide more details about your situation and your current network environment.

You may use both FAQs on our official website to find out your answer to the hardware version:

VIGI NVR1004H-4P: connected to internet, no cloud services

VIGI NVR1004H-4P: connected to internet, no cloud services

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