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One camera always showing "Disconnected"

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One camera always showing "Disconnected"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
One camera always showing "Disconnected"
One camera always showing "Disconnected"
2024-09-29 21:37:41 - last edited 2024-10-08 02:21:42
Model: VIGI NVR1008H-8P  
Hardware Version:
Firmware Version:

Hi everyone.

 

I am in the process of setting up my new VIGI NVR. It is replacing a previous different-brand one.

 

The cameras are all pre-exiting and are a mixture of HiLook and HiWatch (essentially the same thing from HikVision)

 

All are working fine except one. It is running and I can browse straight to its web interface and see video, modify config etc however when I add it to the VIGI it shows a status of "disconnected".

 

Anyone have any ideas as to how to remedy this?

 

Thanks

Ollie

New Zealand

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1 Accepted Solution
Re:One camera always showing "Disconnected"-Solution
2024-10-04 04:28:14 - last edited 2024-10-08 02:21:42

Hi  @OllieNet 

If this persists, if you can verify that you've input the correct username and password, it could indicate that there is a problem with the RTSP stream or auth process on these cams.

Make sure everything physically and software configured correctly.

If persists, in the end, it might be the compatible issue. ONVIF tried?

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Re:One camera always showing "Disconnected"-Solution
2024-10-04 04:28:14 - last edited 2024-10-08 02:21:42

Hi  @OllieNet 

If this persists, if you can verify that you've input the correct username and password, it could indicate that there is a problem with the RTSP stream or auth process on these cams.

Make sure everything physically and software configured correctly.

If persists, in the end, it might be the compatible issue. ONVIF tried?

Recommended Solution
  2  
  2  
#2
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