TP Link vigi won’t extract audio to USB

Clive_A

2024-10-31 02:02:38 - last edited 2024-10-31 02:02:55

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Re:TP Link vigi won’t extract audio to USB

2024-10-31 02:02:38 - last edited 2024-10-31 02:02:55

Hi @ChuckTaylor

Thanks for posting in our business forum.

Review if your audio is fit to the protocols it supports.

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ChuckTaylor

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2024-10-31 04:02:31

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Re:TP Link vigi won’t extract audio to USB

2024-10-31 04:02:31

@Clive_A Hi Clive. Thanks for your response. The cameras are compatiable. I've tried changing the audio encoding setting in the camera to all 3 different compatible protocols G.711A, G.711U and G.726.
This is only a problem when extracting the video and not a problem in normal playback

HiLook IPC-T262H-MU

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Clive_A

2024-10-31 05:59:01

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Re:TP Link vigi won’t extract audio to USB

2024-10-31 05:59:01

Hi @ChuckTaylor

Thanks for posting in our business forum.

ChuckTaylor wrote

@Clive_A Hi Clive. Thanks for your response. The cameras are compatiable. I've tried changing the audio encoding setting in the camera to all 3 different compatible protocols G.711A, G.711U and G.726.
This is only a problem when extracting the video and not a problem in normal playback

HiLook IPC-T262H-MU

Do you test this on an HDD?

It's hard to say what is wrong here. It could be a problem with the compatibility.

Have you tried a VIGI camera? I cannot make use of your model number as we cannot get all the IPCs on the market for testing.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

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TP Link vigi won’t extract audio to USB

TP Link vigi won’t extract audio to USB

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