TL-SG3452 won't boot after power loss, needen firmware recovery

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TL-SG3452 won't boot after power loss, needen firmware recovery

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-SG3452 won't boot after power loss, needen firmware recovery
TL-SG3452 won't boot after power loss, needen firmware recovery
2025-03-04 10:00:51 - last edited 2025-03-05 01:48:30
Model: TL-SG3452  
Hardware Version: V1
Firmware Version: 20230206
Hi, my switch stopped working after a sudden power outage. It won't start, I only see the following message in the console. 

 

Begin to startup system, please wait a moment...

Starting kernel ...

L2:(tp_fdb_init)line885, RTL8380 ERROR=3
L2:(adFdbInit)line1585, RTL8380 ERROR=3

 

 

In "BootUtil" mode I have 6 commands to choose from, unfortunately none of them work. How can I fix it? How do I upload a new .bin file to it?

 

Hit any key to stop autoboot:  0
                **********************************************
                *         TP-Link  BOOTUTIL(v1.0.0)          *
                **********************************************
                Copyright (c) 2021 TP-Link Corporation Limited
                Create Date: May 14 2021 - 22:36:15

   Boot Menu
0  - Print this boot menu
1  - Reboot
2  - Reset
3  - Start
4  - Activate Backup Image
5  - Display image(s) info
6  - Password recovery

Enter your choice(0-6)

tplink>    5
Images in system:
index  Attribute  Size        Filename
-----  ---------  ----------  ---------------------
1      (b)        10485760    image1.bin
2      (*)        10485760    image2.bin
-----  ---------  ----------  ---------------------

(*) - with the Startup attribute
(b) - with the Backup attribute
tplink> 1
Are you sure to reboot the device?[Y/N]:y
rebooting...

Hit any key to stop autoboot:  0
Erasing SPI flash...Writing to SPI flash...done

Begin to startup system, please wait a moment...

Starting kernel ...

L2:(tp_fdb_init)line885, RTL8380 ERROR=3
L2:(adFdbInit)line1585, RTL8380 ERROR=3

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#1
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1 Accepted Solution
Re:TL-SG3452 won't boot after power loss, needen firmware recovery-Solution
2025-03-05 01:48:27 - last edited 2025-03-05 02:24:14

Hi @Tomson_ER 

Thanks for posting in our business forum.

Power outages leading to hardware failures are not covered by warranty.

This looks like the chipset got fried/malfunctioned due to the power cut.

You might wanna consult your local support team and refer to the RMA policy in your region.

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#2
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1 Reply
Re:TL-SG3452 won't boot after power loss, needen firmware recovery-Solution
2025-03-05 01:48:27 - last edited 2025-03-05 02:24:14

Hi @Tomson_ER 

Thanks for posting in our business forum.

Power outages leading to hardware failures are not covered by warranty.

This looks like the chipset got fried/malfunctioned due to the power cut.

You might wanna consult your local support team and refer to the RMA policy in your region.

Recommended Solution
  1  
  1  
#2
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