R470T+ CONFIG-REQUEST timeout issue

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R470T+ CONFIG-REQUEST timeout issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
R470T+ CONFIG-REQUEST timeout issue
R470T+ CONFIG-REQUEST timeout issue
2015-06-01 15:11:33 - last edited 2021-04-20 10:56:34
Region : Others

Model : TL-R470T+

Hardware Version : V3

Firmware Version : 5.2.2 Build 20140422 Rel.59140s

ISP :


Dear Concern,

I am using 3 WAN connections for internet connectivity on R470T+ and all 3 WAN ports are connected to 3 ADSL routers respectively. The ADSL routers are configured in Bridge mode. All WAN ports on R470T+ are configured as Connection Type: PPPoE/Russian PPPoE.
Normally when all are connected, then there is no issue, but after some random time, the connections (mostly WAN1 and WAN3) disconnect and while connecting, WAN2 connects immediately, but WAN1 and WAN3 gives the error of "LCP send CONFIG-REQUEST timeout.". This error (as per attached logs) goes on and connection is re-established after random time (between 10 - 30 mins). When i configure ADSL router in PPPoE mode, then no such issue is faced. All ADSL connections are from same ISP, and they have no issue of authentication. I reset/reconfigured R470T+, and in the beginning for about 3-5 days it worked fine, but after that again it started giving the same problem. I also interchanged ADSL WAN-1 connection with ADSL WAN-2 , still WAN-1 gives the error.

As per my findings, the problem is with WAN1 and WAN3 of R470T+ Load Balancer and usually both disconnects at the same time. The firmware is the latest, so i dont know that whether old firmware also had this issue or not ? Your support to resolve this issue is requested.

Thanks.
File:
logs.txtDownload
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#1
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5 Reply
Re:R470T+ CONFIG-REQUEST timeout issue
2015-06-02 17:55:04 - last edited 2021-04-20 10:56:34
Submit a ticket here directly. Describe your topology, special configuration and problem in details.
http://ticket.tp-link.com/index.php?/Tickets/Submit
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#2
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Re:R470T+ CONFIG-REQUEST timeout issue
2015-06-04 11:57:54 - last edited 2021-04-20 10:56:34
I have submitted ticket.

http://ticket.tp-link.com/index.php?/Tickets/Ticket/View/127188

Still waiting for response from tp-link support.

Network Topology is 3 ADSL routers (all in Bridge mode configuration) are connected to 3 WAN ports of R470T+ accordingly. R470T+ is configured in PPPoE mode. LAN port of R470T+ is connected to unmanageable switch. DHCP Server (SBS2011) and all clients are connected to that switch. Bandwidth is utilized effeciently among the adsl connections.

Currently there are no special configurations on R470T+. Major problem is when connection drops, than WAN 1 and WAN 3 takes alot of time reconnecting and gives the error : "CONFIG-REQUEST timeout issue" for both of them.
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#3
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Re:R470T+ CONFIG-REQUEST timeout issue
2016-09-01 01:54:25 - last edited 2021-04-20 10:56:34

Akhanb wrote

I have submitted ticket.

http://ticket.tp-link.com/index.php?/Tickets/Ticket/View/127188

Still waiting for response from tp-link support.

Network Topology is 3 ADSL routers (all in Bridge mode configuration) are connected to 3 WAN ports of R470T+ accordingly. R470T+ is configured in PPPoE mode. LAN port of R470T+ is connected to unmanageable switch. DHCP Server (SBS2011) and all clients are connected to that switch. Bandwidth is utilized effeciently among the adsl connections.

Currently there are no special configurations on R470T+. Major problem is when connection drops, than WAN 1 and WAN 3 takes alot of time reconnecting and gives the error : "CONFIG-REQUEST timeout issue" for both of them.


I am also getting these errors. Did you find out what your issue was ?

Thanks

C
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#4
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Re:R470T+ CONFIG-REQUEST timeout issue
2018-06-01 20:40:45 - last edited 2021-04-20 10:56:34
same issue for me as well if i plugin any other router it works but TL-R470T+ failed to get info


































4 2018-06-01 17:39:12 <5> : WAN1:PPPoE start connecting automatically.
5 2018-06-01 17:39:12 <5> : WAN1:PPPoE discover phase over, AC-MAC:(MAC ADDRESS) , Session-ID:0x47e.
6 2018-06-01 17:39:12 <5> : WAN1:LCP is up, MTU:1480, AUTH:CHAP.
7 2018-06-01 17:39:12 <5> : WAN1:CHAP authenticated.
8 2018-06-01 17:39:12 <5> : WAN1:PPPoE peer close, AC-MAC:4C-5E-0C-02-CD-1F, Session-ID:0x47e.
9 2018-06-01 17:39:14 <5> : WAN1:LCP send TERMINAL-REQUEST timeout.
10 2018-06-01 17:39:16 <5> : WAN1:LCP send TERMINAL-REQUEST timeout.
11 2018-06-01 17:39:18 <5> : WAN1:PPPoE session is over.
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#5
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Re:Re:R470T+ CONFIG-REQUEST timeout issue
2019-05-24 00:33:01 - last edited 2021-04-20 10:56:34

Hello,

i am facing same issue. But i have using only one WAN port (PPPOE) 

Any one was able to find the issue. 

 

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#6
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