Can't see voucher usage in the logs section anymore

Can't see voucher usage in the logs section anymore

Can't see voucher usage in the logs section anymore
Can't see voucher usage in the logs section anymore
2025-09-08 18:55:07 - last edited 2025-09-09 07:27:00
Model: OC200  
Hardware Version: V1
Firmware Version: 5.15.24.21

Hello:

 

I can't seem to find the settings to enable logging of vouchers. Before I am able to see if a device was able to successfully use a voucher in the logs section. Now my logs does not show it anymore.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Can't see voucher usage in the logs section anymore-Solution
2025-09-09 07:26:55 - last edited 2025-09-09 07:27:00

Hi  @ArisMillet 

 

It should be checked from Hotspot page: not Logs page.

 

 

 

 

Recommended Solution
  0  
  0  
#2
Options
2 Reply
Re:Can't see voucher usage in the logs section anymore-Solution
2025-09-09 07:26:55 - last edited 2025-09-09 07:27:00

Hi  @ArisMillet 

 

It should be checked from Hotspot page: not Logs page.

 

 

 

 

Recommended Solution
  0  
  0  
#2
Options
Re:Can't see voucher usage in the logs section anymore
2025-09-10 14:52:06

  @Vincent-TP 


Hello Vincent,

 

I was able to find that setting and was able to enble it. So that you know the screenshot below is what I am referring to. As you can see the Logs under the Event does have voucher usage. The Hotspot section you mentioned does not show what device used what voucher. This section of the log is very useful to us to monitor what devices are trying to login using an invalid voucher.

 

  0  
  0  
#3
Options