Cudy AX3000 AP

Can a third-party access point like the Cudy AX3000 AP be used on the Omada infracture? My EAP225 is mounted up high but still yet the coverage are is very disappointing, I'll be lucky to cover 80 meters, and even cuts out with LOS connection within 50meters.
Also would a omni directional pole antenna improve the range?
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Hi @B_Star
Omada controllers can only manage Omada products, they can't manage any third party devices.
Regarding the poor wifi range situation, you may increase the AP transmit power, please go to Devices → Config → Radios →Tx Power (EIRP):
In addition, Obstacles such as walls and wireless interference from devices like microwaves and Bluetooth speakers can cause significant interference to WiFi signals. Therefore, it is advisable to avoid installing EAP devices near these objects.
Below is a guide for your reference:
How to optimize wireless performance of EAP products
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@B_Star Ok, so I found out that it's not compatible so it's not going to be possible to see the portal from the Cudy AX3000 access point.
So at this stage, I"m very disappointed with my EAP225 not being able to deliver the coverage range claimed by TP-link, I'm leaning towards buy Mikrotik router and AP's to replace this but before I do I just thought I would ask one last time if there's are suggestions as to why I'm not getting the range as expected.
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Hi @B_Star
Omada controllers can only manage Omada products, they can't manage any third party devices.
Regarding the poor wifi range situation, you may increase the AP transmit power, please go to Devices → Config → Radios →Tx Power (EIRP):
In addition, Obstacles such as walls and wireless interference from devices like microwaves and Bluetooth speakers can cause significant interference to WiFi signals. Therefore, it is advisable to avoid installing EAP devices near these objects.
Below is a guide for your reference:
How to optimize wireless performance of EAP products
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I did all that but to no avail. Fortunately for me I've been able to get the Cudy AX3000 AP to use the portal for authorizing device connections.
I was thinking of going the pole omni directional 5Ghz antenna rout to see if that would increase the signal strength.
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Hi @B_Star
Is your TP-Link EAP EAP225 or EAP225-outdoor?
We cannot guarantee full compatibility between EAP and third-party antennas.
How large of an area do you expect it to cover? How high from the ground?
Even if your devices can see the SSID of your root outdoor AP, it doesn't necessarily mean they can communicate with AP well. The effective distance also depends on your devices.
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@Vincent-TP My AP is mounted on a pole about 40ft off the ground. I can understand that even if your devices can see the SSID of my root outdoor AP, it doesn't necessarily mean they can communicate with AP well, but the coverage distance claimed by TP-link has not even been achieved. If I move 45ft in any direction, I will be lucky to get a a decent connection or if any at all.
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45 feet is quite challenging for most wireless client devices (smartphones, tablets). However, for the EAP225-OD, 45 feet is not an issue if there are no strong obstructions or interference. May I ask what client device you used for testing? Do you have any outdoor clients available for testing, such as outdoor cameras?
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@Vincent-TP Ok, thanks for the reply. I will certainly give it a try again. It would be a shame to see that EAP225 goes to waste.
BTW I was using mostly snmart phones as my target audience are using them, and a few tablets and smart TV too.
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Hi @B_Star
Is it possible to install the EAP at a lower height? Most people mount it on the ceiling at around 4-5 meters high. Based on your description, I believe installing it at approximately 10 meters would work much better.
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