EAP655-In Wall 2.4GHz Radio Instability / Driver Hang Under IoT Load

EAP655-In Wall 2.4GHz Radio Instability / Driver Hang Under IoT Load

EAP655-In Wall 2.4GHz Radio Instability / Driver Hang Under IoT Load
EAP655-In Wall 2.4GHz Radio Instability / Driver Hang Under IoT Load
Yesterday
Model: EAP655-Wall   ER707-M2  
Hardware Version: V2
Firmware Version: 1.4.3 Build 20250714 Rel. 63955

Hi Everyone

 

I had a previous post about this, tried everything I could but I am still with the same problem. In short I have a reproducible 2.4 GHz radio instability affecting 2 EAP655-In Wall access points.

 

Environment

 

  • Devices: 2 × EAP655-In Wall

  • Firmware: 1.4.3 Build 20250714 Rel. 63955

  • Controller: Omada 6.0.0.25 (installed on LXC)

  • Backhaul: Wired Ethernet (no mesh)

  • Security: WPA2/WPA3 mixed

  • SSID: Single SSID (2.4 GHz + 5 GHz)

  • 5 GHz operation is fully stable

 

Problem

The 2.4 GHz radio intermittently stalls, causing most or all 2.4 GHz clients (3 cameras, Thermostat, smart switches) to disconnect simultaneously.

The AP remains reachable via management IP, and 5 GHz clients continue to function normally.

 

To recover I do this:

  • Manual channel change on 2.4 GHz (change channel or anything that re-instantiate the connection), or

  • AP reboot

 

This occurs regardless of channel, power level, or radio mode.

 

What I tried so far:

  • Not PoE, power, or uplink related (AP stays connected, 5 GHz unaffected)

  • Not interference-based (I have Zigbee which I moved to channel 25)

  • Not roaming-related (802.11r disabled, roaming features removed)

  • Not AX-specific (802.11ax disabled on 2.4 GHz)

 

Logs:

I captured the AP support logs immediately after failures and show the following:

  • Repeated ieee80211_ioctl_siwscan: preempt_scan loops

  • wifiX interrupts didn’t increase watchdog messages

  • Forced station eviction (ieee80211_ioctl_kickmac)

  • Driver errors indicating peer/NSS context loss:

    • Unable to find peer object

    • peer NULL - Null nss context

     

 

 

 

Are you aware whether this is a known issue with the EAP655-In Wall 2.4 GHz radio/driver?

 

If needed I can provide additional logs, controller backups, etc

 

Thank you for your help and support.

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#1
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2 Reply
Re:EAP655-In Wall 2.4GHz Radio Instability / Driver Hang Under IoT Load
Yesterday

  @PasLu 

 

Thank you so much for taking the time to post the issue on the TP-Link community!
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID260204925. Please check your inbox and confirm that the support email was received. Thanks!
Once the issue is resolved, please update this thread with your solution to help others who may encounter the same problem.
Many thanks for your excellent cooperation and patience!

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#2
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Re:EAP655-In Wall 2.4GHz Radio Instability / Driver Hang Under IoT Load
Yesterday

  @Vincent-TP 

 

thank you! I replied to the email, I just couldn't attach controller logs as the email would bounce back saying the size limit had been reached (the logs are about 20MB)

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#3
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