SG2210XMP-M2 unable to disable POE auto recovery

SG2210XMP-M2 unable to disable POE auto recovery

SG2210XMP-M2 unable to disable POE auto recovery
SG2210XMP-M2 unable to disable POE auto recovery
a week ago - last edited Monday
Model: SG2210XMP-M2  
Hardware Version: V1
Firmware Version: 1.0.21 Build 20260310 Rel.11163

Setup

I have a SG2210XMP-M2 v1.0 switch connected to 3 POE cameras on ports 2, 3 and 4.

Wifi AP EAP670 is on port 1. No Omada cloud controller, just using the web interface. 

The cameras power on and work fine and even POE auto recovery itself works fine with no problems with pinging the cameras. 

I have set up POE auto recovery with startup delay of 120s if that matters. 

 

Issue

The issue is trying to DISABLE the POE auto recovery feature either by:

i) unchecking the Global config "Enable" button

ii) by editing an item under Port Config (and unchecking Enable per item)

iii) by attempting to delete an item

all lead to a crash in the web interface and the blinking status LED on the switch to stop. This requires a hard reset to reboot the switch. 

 

Disabling POE auto recovery is required when changing cameras / updating firmware for the camera etc. 
I've tried adding only one camera / entry on the POE auto recovery with the same results. 

As soon as one ping has been done, I am unable to disable the POE auto recovery. 

 

I've also tried do a full factory reset and reconfiguration (ie not restoring a saved config) with the same results. 

 

Could it be a bug in this firmware? 

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#1
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1 Accepted Solution
Re:SG2210XMP-M2 unable to disable POE auto recovery-Solution
Monday - last edited Monday

Hi  @Harold3457 

 

Thanks for posting here.

This is a known issue and has been fixed by the latest switch firmware v1.0.26. Please update it and let us know the results. Thanks.

https://support.omadanetworks.com/en/product/sg2210xmp-m2/v1/?resourceType=download

 

 

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#2
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3 Reply
Re:SG2210XMP-M2 unable to disable POE auto recovery-Solution
Monday - last edited Monday

Hi  @Harold3457 

 

Thanks for posting here.

This is a known issue and has been fixed by the latest switch firmware v1.0.26. Please update it and let us know the results. Thanks.

https://support.omadanetworks.com/en/product/sg2210xmp-m2/v1/?resourceType=download

 

 

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Re:SG2210XMP-M2 unable to disable POE auto recovery
Monday

  @Vincent-TP 

Hi Vincent, 

I appreciate the quick reply. I have tried the new firmware and it does fix the issue.

 

I didn't see this firmware because it was not on the Australian webpage yet. 

https://support.omadanetworks.com/au/product/sg2210xmp-m2/v1/?resourceType=download 

 

Thank you very much. 

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Re:SG2210XMP-M2 unable to disable POE auto recovery
Tuesday

Hi  @Harold3457 

 

Thanks for your feedback. I will also send feedback to the relevant team to have the firmware uploaded to the AU website.

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