NomanALV1Online
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Forums/ Kasa Smart Plugs
2020-10-06 20:00:23
Re:HS300 Random power cycle
@Robautomator I left a message for the Manager who recently helped me (He's a great guy), I'm glad that he relayed message over to this forums support team. Hopefully they can sent the units to their...
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Forums/ Kasa Smart Plugs
2020-10-01 21:52:11
Re:HS300 Random power cycle
@DjMartin2020 thanks for sharing, I'm on android 10 but i think the apps are desgined to work on all Android OS versions (not sure if the app behave different between the AndroidOS versions),so My...
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Forums/ Kasa Smart Plugs
2020-09-30 22:47:43
Re:HS300 Random power cycle
@Robautomator Thanks for sharing app versions. I think atleast based on my experience the iOS ver send some instructions randomly that it shouldn't and that causes these power cycles. Im on Android...
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Forums/ Kasa Smart Plugs
2020-09-30 21:21:16
Re:HS300 Random power cycle
My theory is that iOS app causes these power cycles and our power strips are actually fine. Can we start gathering data on who uses iOS vs Android fo control the units? I use Android 2.25, no power...
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Forums/ Kasa Smart Plugs
2020-09-30 21:17:33
Re:HS300 Random power cycle
@Robautomator thanks for sharing the feedback! Do you use the Android or iPhone app to control it? There was bug in the iOS app (2.25) which was to be fixed in the last update (2.26). That bug broke...
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Forums/ Kasa Smart Plugs
2020-09-13 06:25:52
Re:HS300 Random power cycle
@socon Thanks for sharing your experience! I have been having the exact same issue. I first reported the problem to Kasa support and got a very generic copy paste response. I have tried to escalate...
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