BUG: Map shows incorrect layout and IP address

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BUG: Map shows incorrect layout and IP address

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
BUG: Map shows incorrect layout and IP address
BUG: Map shows incorrect layout and IP address
2022-11-08 13:34:39 - last edited 2022-11-09 16:53:39
Model: OC200  
Hardware Version: V1
Firmware Version: 1.20.1 Build 20220921 Rel.35880

The map view shows devices connected to my router (ER605 v2.0) when they are in fact connected to a switch (TL-SG2428P v1.0)

 

The device connected to the router also displays the incorrect IP address which is assigned via a statac DHCP reservation (the actual assignment on the device is correct, but the display is incorrect)

 

 

Here you can see two Ethernet ports on one machine, both are connected to the switch, but the second port is listed as connected to the router, and it has the incorrect IP address displayed which should be 192.168.100.11

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Re:BUG: Map shows incorrect layout and IP address
2022-11-10 07:48:03

Dear @Tescophil ,

 

Tescophil wrote

The map view shows devices connected to my router (ER605 v2.0) when they are in fact connected to a switch (TL-SG2428P v1.0)

The device connected to the router also displays the incorrect IP address which is assigned via a statac DHCP reservation (the actual assignment on the device is correct, but the display is incorrect)

Here you can see two Ethernet ports on one machine, both are connected to the switch, but the second port is listed as connected to the router, and it has the incorrect IP address displayed which should be 192.168.100.11

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue.

The ticket ID is TKID221113923, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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