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Getting "General Error" when using Automatic Power Optimization in AI WLAN Optimization

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Getting "General Error" when using Automatic Power Optimization in AI WLAN Optimization

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CoolNet

2022-11-16 21:24:29 - last edited 2022-11-16 21:26:29

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Registered: 2021-12-15

Getting "General Error" when using Automatic Power Optimization in AI WLAN Optimization

2022-11-16 21:24:29 - last edited 2022-11-16 21:26:29

Model: OC300

Hardware Version: V1

Firmware Version: 1.13.1 Build 20220921 Rel.35923

Trying to use the AI Optimization feature for WLAN Power and keep on getting "General Error". When I look at the Optimization Logs, there is no error logged and the process stops after about 15 seconds.

If I just use the Automatic Channel Optimization feature it works fine. Only the Automatic Power feature fails.

Wireless Devices:

1 EAP225 (Outdoor) V1.0 (FW 5.0.9)

2 EAP650 V1.26 (FW 1.0.3)

Is it something I am doing or a bug in the firmware ?

Thanks

2 Reply

YogiBearNL

LV1

2022-11-17 16:07:28 - last edited 2022-11-17 16:15:17

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Registered: 2022-11-17

Re:Getting "General Error" when using Automatic Power Optimization in AI WLAN Optimization

2022-11-17 16:07:28 - last edited 2022-11-17 16:15:17

@CoolNet I have the same issue. For me the AI WLAN Power Optimization is not working too and I also get the General Error pop-up/text when I want to enable Power Optimization and click on Save.

TP-Link Omada Model OC200 v1.0
Firmware: 1.20.1 Build 20220921 Rel.35880

TP-Link EAP653(EU) v1.0
Firmware 1.0.1 Build 20220524 Rel. 60447

Can someone from TP link help us?
Might this be related to firmware of the EAP653?

Virgo

LV5

2022-11-18 10:09:25

Posts: 2588

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Registered: 2021-05-10

Re:Getting "General Error" when using Automatic Power Optimization in AI WLAN Optimization

2022-11-18 10:09:25

@CoolNet

It is likely that the current firmware version of EAP is not yet adapted with this feature, so it is recommended to wait for a later firmware update.

Just striving to develop myself while helping others.

Getting "General Error" when using Automatic Power Optimization in AI WLAN Optimization

Getting "General Error" when using Automatic Power Optimization in AI WLAN Optimization

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